Video Of The Week - Automated 'Thanking' Machine Showers Customers With Gifts

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Toronto-Dominion Bank gave its customers surprise gifts (Credit: YouTube screen capture)

Canadians companies sure seem to know how to appreciate their customers. First there was WestJet Airlines that dished out Christmas presents and now, The Toronto-Dominion Bank, which recently transformed the normally staid Automated Teller Machines into Automated Thanking Machines, that showered customers with surprise gifts.

The fun event took place on July 25th, when four branches located in Montreal, Vancouver, Toronto and Calgary set up the special 'Automated Thanking Machines'. As the day progressed, 30,000 lucky customers were rewarded with an extra $20. But for a select few regular clients, the bank had an even bigger surprise in store.

When any of those special customers approached, the ATM came to life, welcoming them by name. Then it dispensed a well-thought out gift along with a 'thank you' note.

Dorothy, a long-time customer of the bank received plane tickets to Trinidad so that she could be with her daughter, who is undergoing treatment for cancer. Christine, a mother of two, not only received two $1,000 Registered Education Savings Plans for her kids, but also, a trip to Disneyland! An elderly woman received a vase filled with flowers, while Michael, an avid baseball fan was thanked with a glove, a Toronto Blue Jays hat, a customized jersey and best of all, an invitation to throw first pitch at a Toronto baseball game!

As the video description aptly puts it - 'A thank you can change someone's day' - It sure did for the gift recipients and continues to do so, for the hundreds of thousands that view the video each day, and experience the sheer joy on customer's faces!

Resources: ctvnews.com, mirror.co.uk

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226 Comments
  • mira badawi almost 10 years
    they should give it to me not them
    • coolalmost 10 years
      That is so nice!!!!!
      • puglover67
        puglover67almost 10 years
        That is nice!
        • davinalmost 10 years
          wow that made there day happy
          • leap415
            leap415almost 10 years
            This "ATM" really thanks customers well. From tickets to Disneyland to a baseball player-all are a big thanks for people that were customers for a long time and had a sad moment or memory. But the "thanks" are reasonable too. Dorthy got tickets to go to Trinidad because her daughter had a cancer treatment there. Michael got a lot of Toronto Blue Jay keepsakes because he was a fan of the team. Thank you ATM for giving people wonderful gifts!
            • awesomealmost 10 years
              nice
              • 4asheldon
                4asheldonalmost 10 years
                Wow that's crazy. 😂😂😂😂😂😂
                • mealmost 10 years
                  BEST. THING. EVER
                  • top dogalmost 10 years
                    it is cool
                    • mmmmalmost 10 years
                      cool