Video Of The Week - Automated 'Thanking' Machine Showers Customers With Gifts

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Toronto-Dominion Bank gave its customers surprise gifts (Credit: YouTube screen capture)

Canadians companies sure seem to know how to appreciate their customers. First there was WestJet Airlines that dished out Christmas presents and now, The Toronto-Dominion Bank, which recently transformed the normally staid Automated Teller Machines into Automated Thanking Machines, that showered customers with surprise gifts.

The fun event took place on July 25th, when four branches located in Montreal, Vancouver, Toronto and Calgary set up the special 'Automated Thanking Machines'. As the day progressed, 30,000 lucky customers were rewarded with an extra $20. But for a select few regular clients, the bank had an even bigger surprise in store.

When any of those special customers approached, the ATM came to life, welcoming them by name. Then it dispensed a well-thought out gift along with a 'thank you' note.

Dorothy, a long-time customer of the bank received plane tickets to Trinidad so that she could be with her daughter, who is undergoing treatment for cancer. Christine, a mother of two, not only received two $1,000 Registered Education Savings Plans for her kids, but also, a trip to Disneyland! An elderly woman received a vase filled with flowers, while Michael, an avid baseball fan was thanked with a glove, a Toronto Blue Jays hat, a customized jersey and best of all, an invitation to throw first pitch at a Toronto baseball game!

As the video description aptly puts it - 'A thank you can change someone's day' - It sure did for the gift recipients and continues to do so, for the hundreds of thousands that view the video each day, and experience the sheer joy on customer's faces!

Resources: ctvnews.com, mirror.co.uk

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226 Comments
  • COPYCATTERalmost 10 years
    these kinds of videos and articles... they just make me happy! i dont care that i didnt get a gift either! this didnt exactly make me cry from happiness,, but it just... MADE ME REALLY REALLY... ARGH! I DONT KNOW HOW TO EXPLAIN IT. JUST SUPER SUPER HAPPY AND ALL THE OTHER WORDS THAT EXPRESS HAPPINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I think this is my FAVORITE dogonews article ever... IT JUST IS! i luv this article luv luv luv it though it was written a while ago! it makes me sooooo EMOTIONAL (in a good way) thats the word i think! these atm thingies are just GENIUS ideas! and im not talking about the way the bank can make money im talking about SEEING how happy these people are when they recieve! whoever created this idea is gonna be my role model from now on! literally! people really should create wonderful things like this A LOT more often. A LOT! then the world would be an HAPPILY EVER AFTER!!! lol, me
    • ;)almost 10 years
      then the world would be an HAPPILY EVER AFTER!!! lol, me
      • ;)almost 10 years
        people really should create wonderful things like this A LOT more often. A LOT!
        • ;)almost 10 years
          these atm thingies are just GENIUS ideas! and im not talking about the way the bank can make money im talking about SEEING how happy these people are when they recieve! whoever created this idea is gonna be my role model from now on! literally!
          • ;)almost 10 years
            I think this is my FAVORITE dogonews article ever... IT JUST IS! i luv this article luv luv luv it though it was written a while ago! it makes me sooooo EMOTIONAL (in a good way) thats the word i think!
            • ;)almost 10 years
              these kinds of videos and articles... they just make me happy! i dont care that i didnt get a gift either! this didnt exactly make me cry from happiness,, but it just... MADE ME REALLY REALLY... ARGH! I DONT KNOW HOW TO EXPLAIN IT. JUST SUPER SUPER HAPPY AND ALL THE OTHER WORDS THAT EXPRESS HAPPINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
              • eyeballrolleralmost 10 years
                personally i would want a gift a candy too but its not as important as the stuff the people got in the video... it would be a great treat though! i dont mind that i dont have that gift really...
                • izzy10can
                  izzy10canalmost 10 years
                  OMG I WANT WANT A GIFT, IT BETTER INCLUDE CANDY!
                  • eyeballrolleralmost 10 years
                    especially the grandma
                    • eyeballrolleralmost 10 years
                      seriously mira badawi?! thats so selfish. you shouldnt just want things for yourself. i think the people in the video deserved what they got!