Video Of The Week - Automated 'Thanking' Machine Showers Customers With Gifts

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Toronto-Dominion Bank gave its customers surprise gifts (Credit: YouTube screen capture)

Canadians companies sure seem to know how to appreciate their customers. First there was WestJet Airlines that dished out Christmas presents and now, The Toronto-Dominion Bank, which recently transformed the normally staid Automated Teller Machines into Automated Thanking Machines, that showered customers with surprise gifts.

The fun event took place on July 25th, when four branches located in Montreal, Vancouver, Toronto and Calgary set up the special 'Automated Thanking Machines'. As the day progressed, 30,000 lucky customers were rewarded with an extra $20. But for a select few regular clients, the bank had an even bigger surprise in store.

When any of those special customers approached, the ATM came to life, welcoming them by name. Then it dispensed a well-thought out gift along with a 'thank you' note.

Dorothy, a long-time customer of the bank received plane tickets to Trinidad so that she could be with her daughter, who is undergoing treatment for cancer. Christine, a mother of two, not only received two $1,000 Registered Education Savings Plans for her kids, but also, a trip to Disneyland! An elderly woman received a vase filled with flowers, while Michael, an avid baseball fan was thanked with a glove, a Toronto Blue Jays hat, a customized jersey and best of all, an invitation to throw first pitch at a Toronto baseball game!

As the video description aptly puts it - 'A thank you can change someone's day' - It sure did for the gift recipients and continues to do so, for the hundreds of thousands that view the video each day, and experience the sheer joy on customer's faces!

Resources: ctvnews.com, mirror.co.uk

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226 Comments
  • justsogladalmost 10 years
    I was so happy when the grandma got exactly what she needed in the video... a ticket to see her sick daughter! The video just made me cry a little for being so kind to people.
    • justsogladalmost 10 years
      I'm so happy for all of them! What a nice thing to do. I was so happy when the automated thanking machine gave each of them exactly what they wanted and needed! I'm just so glad!
      • yellowcake
        yellowcakealmost 10 years
        wow
        • 500964almost 10 years
          That's really nice I wish I could have that for me!😄
          • poshgurlalmost 10 years
            Just wow. that is just amazing. amazing. How did they get the money for the disney tickets?who is in the box? or is in it a kind hearted robot?Just so kind.
          • night_song
            night_songalmost 10 years
            Eh it warms my heart it's soooo nice I CANT HELP IT FROM CRYING THIS ONE IS SO KIND!!!!!!!
            • peacheslarue
              peacheslaruealmost 10 years
              Those kinda thing will make someones day. I luv reading these type of articles it justs makes me feel happy when you see the looks of extreme happiness from one small thing
              • epicalmost 10 years
                that is so nice !! i would be so happy
                • enminem
                  enminemalmost 10 years
                  Thats so awesome
                  • rabbit eateralmost 10 years
                    i am a rabbit